XXL project for the Insurer Division and Customer Service

This week, the excitement was at its height within the Insurer and Customer Service Department, gathered in Tunis for intense work sessions. A golden opportunity to boost the commitment of our teams and to encourage collaborative work!

On the program, several major projects: Organization and Objectives of the Sector, Roles and Interactions, Claims Management and Services, Strengthening Controls and Optimizations, Indicators and Reporting.

The Trouville team took advantage of this opportunity for a total and fun immersion guided by Aymen through the picturesque streets of Sidi Bou Said.

A lunch integrating all the actors of the Pole was organized in order to strengthen team cohesion, to share a friendly moment and to discuss Tunisian gastronomy, particularly appreciated by Trouville residents!

A week of action and reflection which will undoubtedly leave a lasting mark in our constant quest for improvement.

A new milestone

Whether you often use the motorway or are an occasional user during the holidays, you are probably familiar with the electronic toll badge… and its advantages.

This week, an important meeting took place at Mutuaide with Bip&Go and Parachut to study the opportunity to build an insurance and on-board assistance offer together. A 100% subsidiary of the Sanef group, Bip&Go is today one of the leaders in the distribution of Liber-t electronic toll subscriptions: 2 million customers, that’s a dream! We won’t tell you any more, see you in the coming days…

We are mentioned in the press

Discover Thomas’ captivating interview, where he shares his vision of the insurance revolution. By redefining everyday protection, Parachut simplifies and innovates to insure all goods.

“You protect as many assets as you want within a single contract, and the price remains the same. A transparent collusion with a non-binding offer.” he emphasizes. In 2024, Parachut evolves with adapted offers, diversifying into digital protection, multi-riskhome insurance, and borrower insurance to broaden its range.

📖 Read the full article: here