Home stretch for Smart, Famili and Goodz

The deployment of new products continues with video training for supervisors in Tunis and telephone advisors in Trouville.

Who says new products, says new scripts. The pillar of this evolution remains customer discovery, involving an in-depth understanding of the composition of the household, needs and equipment to present a more adapted offer.

The key to success lies in a deep understanding of customers. This proactive approach aims to formulate more personalized offers, thus strengthening customer relationships. Training will soon be deployed by Dalel to agents in Tunis. Up to you !

Cyber ​​training with Groupama Legal Protection!

This Thursday, part of the sales team and insurer relations braved the storm, to meet at the Trouville premises and dive into the heart of cybercrime, under the enlightened leadership of Estelle DUBOST of Groupama Protection Juridique. Today’s objective: intensive training dedicated to the legal protection of the brand new Cyber ​​product.

The news and the personal testimonies of the participants reminded us that no one is safe from risk in their digital life. We all have a story to tell.

But first let’s recall the services offered by the Cyber ​​product.

Cyber ​​is a legal information service by telephone, expert monitoring of digital e-reputation, psychological help and assistance against school bullying, an anti-identity theft guarantee, infallible protection for e -consumption, and a guarantee against payment fraud. Innovative services that we must integrate into our know-how.

And that starts with understanding Legal Protection. An essential ally in resolving disputes between an insured and any third party with malicious intent, whether an individual, a company or an administration.

Concretely, Legal Protection is a legal information service, which supports the insured in resolving the dispute and covers legal fees and costs with legal assistance. The icing on the cake is that specific support is provided for the insured, adapted to each particular situation.

On the road to this new era of defense of digital life! Get ready to conquer the Cyber ​​universe. We’ll see you in a few days to find out more.